Complaint
FAQ
Q1. What is your terms of packing?
A: Generally, we pack product in a plastic bag first, and then, into a brown carton. If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.
Q2. What is your terms of payment?
A: T/T 30% as deposit, and 70% before delivery.
Q3. What is your terms of delivery?
A: FOB,CIF,CFR,LC,DP.
Q4. How about your delivery time?
A:That depends on the specific items and your order quantity. Normally, the lead time for a 20ft container load is 20-30 days.
Q5. Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.
Q6.Can we get your free samples?
A:Yes, you can. Our Samples are only free for the customers who confirm order. But the freight for express is on buyer's.
Q7.What is your shipping way?
A:We will help you to choose the best shipping way according to your detail requirements. By sea, by air, or by express, etc.
Q8: How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our customers benefit ;
2. We respect every customer as our friend and we sincerely do business and make friends with them,
no matter where they come from.
