Complaint
Q1: Where is your Factory located? How can I visit your company?
A1: Our factory is located in Zhejiang, Wuyi City(Nearby Yongkang and Yiwu), about 4 hours driving from Shanghai.
All our clients, from home or abroad, are warmly welcome to take a visit here!
Q2: If we are in Jinhua, Yongkang, Yiwu, can you pick us up to your factory?
A2: Yes, of course, just tell us your address and cellphone number.
Q3: Can I get some Samples?
A3: Yes, sure, we are honored to offer you samples.
Q4: What is your method of sample Transportation?
A4: We deliver goods via International Express like FedEx, UPS, DHL, TNT, EMS etc.
Q5: Could you please make OEM for us?
A5: Surely yes. We provide the service of replacing your logo and company name on box.
Q6: What's your Payment method supported?
A6: We accept T/T, L/C, Paypal, Western Union, MoneyGram etc.
Q7: What's your Delivery time?
A7: 2-7 days for sample order, and 3-4 weeks for FCL or LCL order.
Q8: How does your factory do regarding Quality Control?
A8: Quality is very important and always be put at the first place. We insist one worker charge 1 process.
Having our own Aluminum Die-casting Workshop and Plastic Injection Molding Workshop allow us more easy to control the quality.
Inspections of each step will be done during the production process.
Q9: What about you Warranty?
A9: 12 months.
Q10: I can't find the items what I want in your website, can you Offer the products I need?
A10: Yes, pls tell us the products information, and then we will searching for you.
