Complaint
| Product Name | Light luxury European royal style customizable fabric 1+2+3 sofa set |
| Cover Material | Fabric |
| Frame | Wooden |
| Style | Classical European Royal Style |
| MOQ | 1 set |
| Color | Customizable |
Q1: What are your payment terms?
A: Cash and Carry, T/T, Western Union, Trade Assurance, etc.30%-50% deposit and balance before loading or shipment(depends on the product and the deal).
Q2: What is your delivery time?
A: 10-15 days after deposit and drawing confirmed.
Q3.What is the product quality guarantee period?
A: two years against manufacturing defect.
offer lifetime consultation on problem occurs.
Q4.How is your quality control?
1 We will be tracing every steps of the production from the beginning.
2 When item finished, QC checks.
3. Before packing, every items will be cleaned and checked.
4. Before loading, clients can send QC or point a third party to check the quality. we will try our best to help when problem occurs.
Q5,how about your after service?
1. We will be very thankful if you have any suggestions of our products.
2. If you have any questions, please feel free to let us know for first time by email or by phone, we will deal with the issue for you in time.
3. We will send catalogues with our new designs to the customers with developed partnership
