Complaint
| Product | formica hpl laminate |
| Size | 1220*1830mm(4'x6'), 1220*2440mm(4'x8'), 1220*3660mm(4'x12'), 1300*2800mm(4.3'x9'), 1300*3050mm(4.3'x10'), 1530*1830mm(5'x6'), 1530*3050mm(5'x10'), 1530*3660mm(5'x12'), 1830*1830mm(6'x6'), 1830*2440mm(6'x8'), 1830*3660mm(6'x12'), 2130*4270mm(7'x14'), 2130*3660mm(7'x12'), 2130*3050mm(7'x10'), 2130*2130mm(7'x7') |
| Features | Water-resistant, impact-resistant, damp-resistant, fire-resistant, cigarette burn resistant, strong and easy to clean |
| Color | wood grain, solid colors, fancy, metal, natural. marble&stone, etc |
| Thickness | 0.6mm-3.0mm |
| Surfaces For Choice | Texture/Matt/Glossy/Embossed Surface NT/D8/T3/PX/SP surface |
Confirm order---purchase paper----paper delivery to factory----paper transfer to warehouse----weighing, check the quality and appearance---Qualified: process to arrange the paper storage in the warehouse. Disqualification: transfer into the disqualification area, inform and back to the paper factory.
Press machine inspection:
Laminate out of the machine---inspect the sheets thickness---Qualified: transfer to the next production process. Disqualification: transfer into the disqualification area, waiting to be processed.
Pre-delivery Inspection:
The laminate transfer into the semi-finished products warehouse after cutting rough edge---inspect the appearance, size and thickness---Qualified: transfer into the finished products warehouse, wait for packing. Disqualification: transfer into the disqualification area, waiting to be processed.
| Q1.How about your packaging? |
A: Our goods used to be packed in plywood cases or plywood pallets. |
| Q2.What's your terms of payment? |
| A: 1. T/T 30% deposit paid in advance, 70% paid against the copy of B/L 2. L/C at sight. 3. D/P at sight. |
| Q3.What's your terms of delivery? |
| A: FOB Shanghai in general. EXW, CFR, CIF |
| Q4.How about your delivery time? |
| A: It depends on your specific quantity and specification of the order. Generally speaking, it takes about 20-30 days to finish producing the HPL after receiving your deposit for one 20'GP. For compact board, it takes about 10-20 days to finish your order. |
| Q5.Can you produce goods according to the samples? |
| A: Yes. We can produce goods according to your samples or technical drawings. First of all, we will confirm the surface and size to check whether we can produce it.according to your samples or technical drawings. First of all.we will confirm the surface and size to check whether we can produced it. |
| Q6.How about the sample policy? |
| A: For free. A4 size sample or 12cm*12cm sample is available. Please feel free to contact us if you want to customize the size of the sample. |
| Q7.Will you test all the goods before delivery? |
| A: Yes. We inspect all the goods one by one before delivery. |
| Q8.How do you maintain our long-term and good relationship? |
| A1:We keep our goods of excellent quality and competitive price to ensure our customers benefit ; |
| A2: We respect every customer as our friend and we sincerely do business and make friends with you. |
| A3: Good after-sales service. Please contact us freely after the goods received by customers. Any questions about process, sales, or marketing will becustomers, Any questions about process, sales, or marketing will be appreciated. |
