Complaint
| Model | QN-180kg | QN-280kg | QN-350kg | Qn-500kg |
| Dimension | 168×38×23mm | 250×48×27mm | 240×56×29mm | 265×73×41mm |
| Current | 12V/500mA or 24V/250mA | |||
| temperature range | -10~+55ºC(14-131f) | |||
| Suitable Humidity | 0~90% | |||
| Holding Force | 300lbs | 600lbs | 800lbs | 1200lbs |
| time | 0-20 seconds adjustable | |||
| Material | Anodized Aluminum | |||
| Suitable | Wooden Door, Glass Door, Metal Door, Fireproof Door,Office Door,Hospital Door | |||
| Transport Package | White Box or Color Box, Carton Packing custom made upon request | |||
| General troubleshooting | ||
| problem | Conventional cause | Conventional solution |
| Door unlocked | Lock not energized | 1.Check whether the main wire leading to the lock body is scratched or broken by other parts |
| 2. Check to make sure the wires are securely tightened to the terminal block. | ||
| 3. Check that the power supply is connected and operating. | ||
| 4. Make sure the lock switch is wired correctly | ||
| The door's locked, but it's easy to open | electromagnet and armature plate Is the contact consistent | 1.The electromagnet and armature plate are not loose |
| 2. Make sure the electromagnet and armature plate are properly | ||
| 3. Make sure the contact surfaces of the electromagnet and armature plate are clean and free from rust. | ||
