Complaint
Why choose us?
1. Strict quality control, satisfaction rate meets 99%.
2. We are an OEM/ODM factory with advanced production equipment and a strict quality system. We can provide the best price and quality for you.
3. We only use materials that are not harmful to pets.
4. We have more than 10 designers, offering free design service and fast sample lead time of 3-7 days.
5. We have a small MOQ, with many of our products having a minimum order quantity of 10 pieces.
5. If you have an online shop on platforms like Amazon, Wish, INS, etc., and you don't want to hold inventory or incur high costs and freight, we can provide you with drop shipping services.
1Yes, we offer OEM/ODM service. We have rich experience in offering OEM/ODM service, including label, packaging, etc.
Yes, we have various colors and sizes, and mixed orders are accepted.
2.Can I make a mixed order?
Yes, we have various colors and sizes, and mixed orders are accepted.
3How long is the sample lead time?
Usually, it takes 7-10 days for sampling to EU, AU, or USA, depending on the logistics company.
4.The price can be cheaper depending on your demand (shape, size, quantity). Usually, you can get a better price for large orders. Please contact us for more information.
The price is negotiable and depends on your demand (shape, size, quantity). Usually, you can get a better price for large orders. Please contact us for more information.
5.We charge a sample fee because we need to order the material for your customized designs, pay for printing and embroidery, and cover labor costs. Once you pay the sample fee, it means we have a contract with you and will take responsibility for your samples until you approve them.
We charge a sample fee because we need to order the material for your customized designs, pay for printing and embroidery, and cover labor costs. Once you pay the sample fee, it means we have a contract with you and will take responsibility for your samples until you approve them.
6How do you control the quality?
Our factory has 10 We have years of experience in the pet products industry. Our experienced quality control team checks each finished product to ensure good quality.
7.Wonder if you accept small orders?
Do not worry. Feel free to contact us. In order to get more orders and provide our clients with more convenience, we accept small orders.
