Complaint
| Printing method | 9 pins serial dot matrix |
| Print font | FONT A: 33 or 35; FONT B: 40 or 42 |
| Column capacity | 400dots |
| Character size | ANK, Font A:9*9dots, Font B:7*9dots Simplified Chinese, traditional Chinese:16*16dots |
| Character set | Buyer option |
| Character per line | 400dots |
| Printing speed | 4.5lines/sec |
| Receive buffer | Selectable as 45 bytes or 4k bytes using Dip switches |
| Paper width | 75.5±0.5mm |
| Copy capability | One original and two copies |
| Ribbon | ERC-39 |
| MCBF(life) | 10,000,000 lines |
| Driver | Win9X/Win ME/Win2000/Win2003/WinNT/Win XP/Win Vista/Win 7/Linux |
| CPU | 32 bit |
| Storage environment | Temperature (-10~60°c) humidity (10~90%) |
| Working environment | Temperature (0~50°c) humidity (10~90%) |
| Dimension | 230X146X145mm |
| Gross weight | 3.75KG |
| Auto cutter | Yes |
| Paper end sensor | Yes |
| Paper thickness | 0.06-0.08mm |
| Roll paper | 75.5±0.5mm* φ65mm |
| Interface | Serial/parallel/USB/ LAN |
| Command | Compatible with EPSON |
| Cash drawer control | DC 12-24V/1A |
| Power supply | DC24V/2.5A |
1. Warranty
OCOM is dedicated to providing most cost-effective products and services with highest quality that will meet customers' satisfication, our warranty of the products is about 12 months from the shipment normally, some designated models can have as long as 24 months warranty. For mass order, we can supply you some spare parts for local repair. And after that, you can returned failure parts for reworks.
2. Payment Terms
For mass order, you can pay us by using T/T, LC, Western Union, Escrow or others. About samples order, T/T, Western Union, Escrow,Paypal are acceptable. Escrow Service is powered by szocomtech.en.made-in-china.com. Currently,you can pay using Moneybookers, Visa, MasterCard and bank transfer. You can also pay with select debit cards including Maestro, Solo, Carte Bleue, PostePay, CartaSi, 4B and Euro6000.
3. Shipment
We accept all kinds of shipping ways including: express, air, sea, car, or pick up by customers personally.
4. Sample Availability & Policy
After customers confirmed our specification, we are very glad to provide samples for testing and qualification. All samples should be paid before shippment, and the samples price is a little higher than mass order. When the mass order placed, we can return you the samples cost, or send you more products with the shippments. You can buy the samples from us directly using T/T, western uion, or paypal.
5. Customer
Our main customers from Eruopean, Australia, and the fast growing South America, Africa, Russia...,
We have servered more than 1300 customers from 133 countries,including the global fortune 500 company like Unilever, O2.....50 of them are the biggest distributor in the local teritories.
