Complaint
Q1.Are you factory?
A1. Yes, our factory and sales department are located in Foshan and we would be pleasured to welcome you in our factory at any time when you are in China.
Q2.All products have a warranty?
A2.Yes. All products are at least 2 years warranty.
Q3.What is the shipping way?
A3.DHL,UPS,TNT,EMS,FedEx, Ship by sea.
Q4. What is the payment method?
A4. We normally require a T/T advance payment. 30% deposit and 70% before shipping. Western Union/MoneyGram/Alibaba can also be used.
Q5.Can we design packing?
A5.Yes.We can use customer's own packing
Q6.Can we add our logo on products?
A6.Yes.We can add your logo on products.
Q7.Can we customize product?
A7.Yes.OEM&ODM.
A8.Are there some optional function for your inverter?
Q8.Yes,it have battery priority function,grid priority function,AC grid charger function,AVR function,RS232 interface telecommunication function.Solar system inverter mostly use battery priority function,AC grid charger function.It can make full use of solar power.
Q9.what is Sunchees inverter after sales service?
A9.during the warranty ,ship free PCB by DHL or FEDEX.
Q10.what is your trade Assurance?
A10:100% product quality protection
100% product on time shipment protection
100% payment protection for your covered amount
More questions or would like more information about the solar inverter and solar power system, welcome to send the inquiry for us, we will quote the most competitive price for you. Thanks~
Contact us
Name: Dola Luo
