Complaint
| Product Description |
Feature:
| Brand | Trulene |
|---|---|
| Model | TL-993 |
| CCT | 3000-6500k |
| Material | Iron + PVC |
| Power | 9-120W |
| Colour | Black+White |
| Product Display |
| Product Details |
| Company Information |
| Exhibition |
| Certifications |
| Shipping |
FAQ
Q1. Can I have a sample order for led light?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 7-15 days, mass production time needs 30 days
Q3. Do you have any MOQ limit for led light order?
A:Sample order is welcomed and we're glad to support your quality testing, normally the sample quantity no more than 3pcs per model, price is the twice of the order, extra cost will return once we get the mass production orders.
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 5-7 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for led light?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.
Q6. Is it OK to print my logo on led light product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: Do you offer guarantee for the products?
A: Yes, we offer 3 years warranty to our products.
