Suitable for biscuit, cookies, Corn flakes, soap, bread, steak, wet tissues, cotton pads, nitrile gloves, shoe covers, candy, plastic bottles, toothbrushes, toothpaste, medicine bottles, cosmetic tubes, etc.
Kitech Company
Established in 1999, Kinghanlong packing machinery manufacturing CO,. LTD. is a professional packing machine manufacturer and exporter with a registered capital of USD 3,000,000 and area of 15,000 square meters and we now have reach more than 3000 sets at home and abroad every year.more than 200 employees of two factories,56 of them are senior engineers
After-Sales Service
1,Installation Videos,We have for each part of the machine installation, filmed thousands of installation video, when you buy it do not have to worry about how to install the machine, we will have a professional video to teach you how to install and operate.
2,After-Sales Service Rating List,When the machine is ready, we will have a professional quality inspection team to help you check the quality of the machine and the use of the effect, after meeting the standard will communicate with you online video, the second verification of the quality of the machine, until you are satisfied, it will be packed and shipped. After the machine is received and installed, we will send you an after-sales service sheet and ask you to evaluate our service pass rate. When the service score fails, we will check which service score is not up to standard and ask the after-sales personnel to achieve 100% customer acceptance satisfaction in accordance with the actual situation of the machine.
3,After Sales Team,We have more than 30 after-sales service team and 10 after-sales engineers with 20 years of after-sales experience, who are dedicated to solve your after-sales problems on various machines. We support online video communication and overseas after-sales service (except during epidemic).
4,Customer Service Team,We will have regular (one week/3 months/half year) return calls to ask about the use of the machine, whether you need after-sales service, when you need after-sales service, we will arrange the after-sales master to help you solve the problem in the first time, to ensure your 100% satisfaction of use
FAQ
Make sample bags
If it's necessary according to your requirements, we can make sample bags for your reference.
Free machine adjustment before shipment
Our technical team will adjust the machine based on customer's request and take video to send to our customer to show the running condition of the machine.
Free Training CD to ship with machine
Our technical team will provide a trainning CD to our customer in order to train how to use the machine.
Life Long after sale service
Our factory will provide life long service, in order to help our customer to solve any problem regarding to the machine, such as replacement part, technique questions, etc.
Overseas door to door service
Our engineer overseas door to door service is available.
Warranty and after-sales service
One year warranty, 24 hours online technical service and solution can be offered.
Remark
1.Our company accept the payment of L/C,D/A,D/P,T/T,Western Union,MoneyGram,Visa,Mastercard,
e-checking,PayPay,apple pay etc,confirm with our sales personnel finally please.
2.There may be charge when adding the additional configuration, please confirm with our sales personnel.
3.The packing machine final price need to confirm with our sales personnel.
4.Our company reserve all the right for the final explanation.
Complaint
