Complaint
Model | XK-400 | XK-450 | XK-550 | XK-560 | XK-610 | XK-660 |
Roll Size(D/L) | 400×1000 | 450×1200 | 550×1530 | 560×1530 | 610×1830 | 660×2130 |
Production | 25-35Kg | 40-50Kg | 50-60Kg | 50-60Kg | 120-130Kg | 150-160Kg |
Power | 37KW | 55KW | 90KW | 90KW | 185KW | 220KW |
Gap adjusting range | 0.1-12mm | 0.1-12mm | 0.1-15mm | 0.1-15mm | 0.1-15mm | 0.1-15mm |
Global headquarter: Qingdao, China
Branches: Thailand, Sri Lanka.
Service
Plant engineering - We provide FREE layout design for new plant.
Supplier Integrity - 24/7 working machines, extremely reliable.
Plant Installation Support - Installation&commissioning service.
Spare Parts - Long lasting parts are manufactured by us, always available.
Maintenance/Optimization - Overseas engineers available.
Training - We provide FREE training for new plant.
Raw Materials - Raw material support exported from China.
1. Q: How to guarantee the quality of outsourcing parts?
A: First choice more than 2 suppler by tender, There are strict system and process for inspecting outsourcing parts. And there are outsourcing inspectors, after inspection, qualified goods, labeling and storage. Not qualified, return.
2. Q: Which brand of electric part?
A: Use world famous brands, Siemens, Omron, Toshiba, ABB
Customer can specify the brand.
3. Q: Which PLC:
A: Siemens, Omron, Mitsubishi
4. Q: How to control the quality?
A: There are inspectors for inspecting equipment quality and performance, after a ssembly, machine run continuously for at least 12 hours at one time, Total running time should be not less than 48 hours.
About installation
1. Q: When the guide engineer arrive at customer's factory?
A: If need installation on site, engineer will arrive at factory within one week after machine arrived at factory.
About after-sales service
1. Q: What is the warranty time?
A: 2 years after machine arrived at factory
2. Q: How to solve the problem?
A: Within one hour after getting customer' problem, inform the solution way, there are three ways for different conditions. 1, Which can be solved by phone or Email, it will be solved in two hours. 2. Which can be solved by Remote Control, it will be solved within four hours(machine is equipped by Remote Network Control Problem). 3. Which need solve it on site, engineer arrive at factory within one week(in the two years warranty date, engineer has the visa any time of the country where the machine.
Foreign Customers Visit Factory:
Will Gao
Sales manager
Qingdao Maoyuanfeng Industry & Trade Co.,Ltd
A:Shijidadao Road, Huangdao District, Qingdao, Shandong, China
