Complaint
| FAQ: 1,Are you a factory? Yes,SGS and BV audited. 2,Can we visit your factory? Yes,welcome. 3,Could you do design for us? Yes,please provide ai,cdr,eps clear files are better than jpg file to do design/artwork. 4,What kind of processing craft do you have for logo? There are 2D-3D embossed/debossed engraving,offset printing,photo etching. 5,What is your MOQ.? 300-500pcs for ready/stock model,without moq. for new model. 6,Could you do pre-production sample for confirmation before mass production? Yes,but there is sample charge 25-165usd. 7,What kind packing do you offer? A:Normally we pack each product with small plastic bag and big plastic bag for 50-100pcs B:Customized packing way with extra charge Safe Paper carton outside. 8,What is your production sample? Normally 5-7days for sample,12-15days for mass production. 9,What kind of payment do you accept? T/T,Western Union,Money Gram. 10,What shipment way do you offer? a,DHL/UPS/FEDEX/TNT door to door service b,Sea shipment and air shipment to air port 11,Do yo provide after-sale service? Yes,refund payment or redo the order free for our mistake. |
