Complaint
To our esteemed customers who are exploring our products:
Ruiya is a member of the Useful Alliance, a Hong Kong trading group established in 1982. Our alliance consists of over 100 factories in Guangdong. we have a strong track record in serving major clients and effectively managing complex supply chains.
We offer the following services:
1.Diverse product demand matching service - With our strong supply chain management capabilities, we provide professional end-to-end product demand matching services. This includes customized research, development, and production for various product categories. We ensure both capacity assurance and after-sales support.
2.Dedicated project team support - Our international trade team possesses expertise in marketing, product development, business, design, and operations. Our team members include overseas students from the UK and the US, facilitating seamless language communication and after-sales support. We can assist you in understanding market trends for your country's products, help formulate product sales plans, and provide product information such as images, videos, and specifications to support your sales activities.
3.Professionally equipped product quality inspection team - Your orders will be closely monitored by a dedicated team to ensure strict control over product production, quality inspection, acceptance, and delivery. We guarantee product quality for you.
4.Multiple logistics channel options - Through our collaboration with various freight and logistics companies, we can help you save on logistics costs and ensure timely product delivery.
We are delighted to explore potential opportunities for collaboration, and we would greatly appreciate it if you could contact us.
The services we can provide include:
About this:
| Model NO | R-W01 |
| Wind Speed | 45m/s |
| Power | 180W |
| Charging Port | Type-C |
| Charging Voltage | 5V Supports QC fast charging, 15W boost charging |
| Built-in Battery | Samsung 21700-40T*2 |
| Battery Capacity | 8000mAh |
| Device Weight | 268g |
| Device Size | 200mm*11mm*14mm |
1.What is the main product line of your factory? We specialize in manufacturing turntables or record players.
2.What types of turntables do you produce? We produce a variety of turntable models, including box-style turntables, desktop speakers, floor-standing turntables, cabinet-style turntables, and high-end audiophile turntables.
3.Are your products certified for quality and safety? Yes, our products are certified with CE, EMC, LVD, ROHS, and FCC standards, ensuring quality and safety compliance.
4.Do you offer OEM and ODM services? Yes, we offer both OEM (Original Equipment Manufacturer) and ODM (Original Design Manufacturer) services to meet specific customer requirements.
5.Can I visit your factory to see the production process? Certainly! You are welcome to visit our factory and witness the production process firsthand. Please let us know in advance, so we can make appropriate arrangements.
6.What is the production capacity of your factory? Our factory has a production capacity of (specify the number) turntables per month, depending on the model and specifications.
7.How do you ensure product quality? We have a dedicated team of quality control (QC) staff responsible for inspecting our products at different production stages. In addition, we have obtained ISO9001:2008 certification and have passed BSCI Audit by TUV.
8.What is your export market reach? Our products are exported to various regions, including Europe, America, Asia, and other countries worldwide.
9.How can I place an order? To place an order, please contact our sales team via email or phone. Provide details about your requirements, such as product model, quantity, customization needs, and delivery destination.
10.What are your payment terms? Our preferred payment terms are (specify the accepted payment methods and terms, such as T/T, L/C, etc.). Please discuss with our sales team for further details.
11.What is your delivery time? The delivery time may vary depending on the order quantity and customization requirements. Our sales team will provide you with an estimated delivery time upon order confirmation.
12.What is your after-sales service policy? We provide comprehensive after-sales service and support. In case of any product issues or concerns, please contact our customer service team, and we will assist you accordingly.
Please feel free to contact us if you have any other questions or inquiries not covered in this FAQ. We are committed to providing excellent service and meeting your needs to the best of our abilities.
