Complaint
Product Overview:
This is our patent product, aimed to provide high quality solar flood light for our customers, approved CE, RoHS,FCC,and other international certification.Product Advantage:
Q1. You are manufacturer ?
A:Yes we are manufacturer,our factory located in Jiangmen city,Guandong Province. Welcome to visit our factory at anytime.
Q2: What's your main advantage?
A: All the products is our private mold with intelligent power management system,no competitors in the market,every season we will develop new product and optimize old product.Output with 3000 sets/day,and 24 hours charge and discharge test.
Q3:Can you provide OEM/ODM?
A:Yes, we can provide OEM & ODM, such as lighting solution, lighting mode, laser print, color customized, package design,just simply send us your request,then we will provide sample for confirmation.
Q4. What is your terms of payment?
A: Normally we accept T/T,irrevocable L/C at sight.30% deposit,advanced T/T.
Q5: What Certification you have?
A: Our factory has passe ISO9001:2015.All our products have passed CE,RoHS,FCC,IEC certificate.Also with IP65,Lumens and IES test report.
Q6: What your MOQ?
A: No limit for sample,10 cartons for normal order,500 pcs for OEM order.
Q7: What about the lead time?
A: 1 day for sample, 15 days for 1X40HQ.
Q8: Can the solar street light be used in high & low temperature area and strong wind environment?
A: Of course yes, as we use aluminum-alloy holder, solid and firm, zinc plated, anti- rust corrosion.
Q9: What's the difference between Motion sensor and PIR sensor?
A: Motion sensor also called radar sensor, works by emitting high frequency electric wave and detecting people movement. PIR sensor works by detecting environment temperature changing, with 3-8 meters detection area. But motion sensor can reach 10-15 meters distance and be more accurate and sensitive.
Q10: How about warranty?
A: Yes, we will provide professional after-sales service.
Every product with 2 years warranty,but normally can work 3-5 days.During the warranty period we will provide you free component to change or whole set lamp.
