Complaint
Item | Description |
Model No.: | KZB-20 |
Ice making capacity: | 20kg / 24h |
Ice storage capacity: | 2.5kg |
Ice type: | Ore type ice |
Water supply mode: | Tap water or bucket water by pumping |
Function: | Ice or ice & water or water |
Control mode: | Button |
Rated voltage | AC220-240V,50-60Hz or 110-120V/60Hz |
Rated power: | 160W |
Machine size: | 718H*523D*255W (mm) |
FAQ | |
Q1 | Are you a factory or a trading company? |
A1 | Yes,we are a factory,established in 2007, have 16 years of experience. |
Q2 | Where is your company? |
A2 | We are based in Linping district,Hangzhou city, zhejiang,China. |
Q3 | How can I pay a visit to your company? |
A3 | It is about 50 minutes from Xiaoshan International Airport to our factory by car. You can take No.19 transfer to No.9 from Xiaoshan International Airport to Long'an Station by metro. It is about 20 minutes from South Linping High Speed Train Station to our factory by car. It is about 2 hours from Shanghai Pudong international Airport to our factory by car. |
Q4 | Do your company offer any after sales services? |
A4 | Yes, we offer professional after sales services, including one year machine warranty. We will still try our best to cooperate with your after-sales problems after the warranty period. |
Q5 | Do your company develop agents? |
A5 | Yes, we are developing agents globally, if you are interested in it, welcome to talk the details with us. |
Q6 | Which certification do you have? |
A6 | We have the certification ISO9001,ISO14001,ISO45001 for factory and CE,CB,CQC,RoHS for products. |
Q7 | How about your PQC? |
A7 | We do it strictly and honestly, we are a 16-year experienced factory. There are special quality inspectors in each production process. We will do a pre-production sample before mass production and keep final inspection before shipment all times. |
Q8 | What is your office hour? |
A8 | 9:00 AM to 18:00 PM, Monday to Friday. |
