Complaint
Q1. Factory or trade company only? What certifications do you get?
A: We are factory absolutely. And we have ISO14001, ISO9001, ISO45001, SGS, CQC.
Q2. Can I be your sale agent in our market?
A: Why not, welcome. Email me now if you are interested.
Q3. What is your MOQ?
A: The Minimum Order Quantity is 1 set.
Q4. What will your company do for the warranty?
A: All the goods are 100% quality testing before shipping. We'll offer 12 month warranty. During the warranty period,if goods have any quality problem without any human factors, we'll send parts for your repair and replace.
Q5. Can you accept OEM orders?
A: Yes, OEM/ODM orders are highly welcome.
Q6. What's the payment term?
A: We accept T/T, L/C, West Union, Cash, etc. Normally, T/T 30% deposit and 70% balance before shipment or against copy of B/L. 100% for at sight LC.
Q7. What package standard?
A: For small capacity,we packed with carton,but for big capacity,we can make the pallet or use strong wooden case to distinguish and protect the goods.
