Complaint
FAQ |
| 1.Are you a manufacture factory or trading company? We are a direct manufacturing factory, located in Qingdao, China, very close to Qingdao port.we have strictly quality management system, professional design team, strong production capacity and rich manufacturing experience. 2.What's the delivery time? Usually 30 days. Don't worry about the delivery time at all, we have perfect management plan for each project, then deliver to you on time. 3.Do you offer service for installation? Yes, but we will provide very detailed installation drawings and videos. Generally, you can install it locally, they are all prefabricated and bolted. Otherwise, we can also send engineers for guiding installation. 4.What's the payment term? We have two payment terms. 1,30% advance payment before producing by T/T, and 70% balance by T/T before shipping. 2,100%irrevocable L/C 5.How to get a fast quotation? Please send us your chicken house equipment layout drawing if you have, then we could quote you accordingly in 2 days. Or we will confirm several questions with you, then do quotation list with details for you timely. 6.Is your price competitive compared with other companies? We are direct factory,yes, it's competitive, price and quality are guaranteed. 7.Can I visit your company? Yes, welcome any time, we are direct manufacture, very close to Qingdao port, located in No.777,Zhangjialou Industrial Park, Huangdao District, Qingdao, Shandong province. 8.How do you make our business long-term and good relationship? Firstly, we are direct manufacture, always keep our price competitive; Secondly, we promise that we design it right, design it with PKPM and Tekla, to ensure that you can install it welllocally; Thirdly, we promise the quality, never cheat on quality; Lastly, We have professional24 hours online after-sales service. 9.Could you send us foundation bolts in advance? Yes, we can, we can send you in advance by LCL, or if you have purchase from other supplier,we can deliver there and loaded with that container. We will also send you foundation drawing with it. 10.Could you supply Form-E/CO? Yes. We can supply CO(certificate of original) and Form-E. 11.What's your warranty period? To be honest, there is not warranty period, our steel structure products can be used at least50 years. If there is any damages caused by our reasons, we will assist you to handle it or compensating. |
