Complaint
| Company Information |
| Seabay Logistics----Seabay Intl Freight Forwarding Ltd. |
| * China ClassA freight forwarder, license NO.MOFCOM19877 |
| * Made-in-China's over 13-years gold supplier and 20 years experienced in Intl Logistics |
| * SGS onsite audited Shipping Agent, Member of CGLN, WCA & CIFA |
| * Be able to handle the shipment from all Chinese main ports to all over the world. |
| (Shenzhen, Guangzhou, Shanghai,Foshan,Fuzhou, Xiamen, Ningbo, Qingdao, Dalian.etc) |
| FAQ: |
| Why choose us? |
| As a Gold Supplier Member on Made-in-China, we are verified on-site annually by a third party to check our premises and credentials. |
| My supplier has no right to export. Can you handle the exporting procedures for me? |
| Yes, we can. We have expert access to purchasing export licenses, handling customs declarations, and thus shipping goods across international borders. The total exporting costs can be reduced through our storage and consolidation services. |
| Can you help pick up our goods from inland China? |
| Yes, we can do that for you. We assume the responsibility for picking up and consolidating goods from different suppliers. |
| How should I pay you? |
| Payments via bank transfer (T/T) and Western Union are accepted. We also work with European forwarding agents who assist in payment processing. |
| Can you ship my goods to an Amazon/European warehouse? |
| Yes. We can send your inventory to an Amazon FBA warehouse or a designated warehouse in Europe, according to your needs. |
| Do you provide door-to-door services? |
| Yes. Under DAT/DDP, we will help arrange the picking up, consolidating, warehousing, and preparation of the required documentation for Customs. We can also make payments on your behalf if you are assessed as a VIP customer. Door-to-door services will be delivered on your specific demands. If you are looking for an all-in-one logistics service provider, look no further. We are here to take good care of every detail in your shipment. |
| Benefits of Railway Services |
| 1. Railway shipments from China to Europe travel much faster than sea freight. |
| 2. Rail freight transport represents a cost-effective option alongside air freight. |
| 3. The odds of rail freight going wrong have lengthened to the slimmest when compared with sea freight, air freight, and trucking. |
| 4. More price transparency is brought to railway services than sea freight, with no extra costs generated along the way. |
| What Would You Get from Our Railway Services? |
| (1)Our railway freight services cover the extensive China-Europe rail network. |
| (2)Our access to used containers available for purchase can bring you more convenience. |
| (3)Our strength in consolidating the China export rail cargo will reduce your shipping costs. |
| (4)Our capability to navigate the customs clearance can make importing and exporting much more smooth. |
| What is China-Europe Railway Express? |
| The China-Europe Railway Express serves China, Europe, and the countries in between, playing a vital role in the transportation of a wide array of products. To be more specific, the China-Europe Railway Express runs on 73 routes connecting 50-plus cities in Mainland China with 160-plus cities in 23 countries across the world. |
| It features fixed routes, trains, and schedules, so the regular operation of rail cargo transportation is made possible. Fewer unforeseen events will happen during transit. |
| When transporting products between China and Europe, this freight railway will be of much help. Enjoying the advantages it brings to you and preparing your cargo for a safe and easy journey. |
| Some specifics about Our Rail Freight Services |
| 1. Loading unit we use: pallets, cartons, or boxes |
| 2. Safe and standard loading with supervision |
| 3. The range of our services covering origin & destination stations in China and Europe |
| 4. Assisting in the preparation of required documentation to ensure accuracy and efficiency |
| 5. Assuming the responsibility for picking-up and delivering |
| 6. Reliable and dedicated door-to-door delivery services |
| 7. The allowed maximum package dimension: 240cm (L) x 220cm (W) x 220cm (H) |
| 8. Dangerous goods will be either forbidden or restricted for rail transport. |
| Reliable & Dedicated Warehousing Services from Seabay Logistics |
| 1) Warehouses with 24*7 video surveillance system for security monitoring |
| 2) Streamlined process of cargo storage, shipment distribution, and order management |
| 3) Full range of services encompassing packing, repacking, and labeling |
| 4) Arranging consolidated shipments for you to reduce the shipping costs |
| 5) Professional loading services with the optimal container space utilization |
| 6) On-time local trucking services to arrange the picking-up from your various suppliers |
| 7) The ability to handle drop shipping to help grow your business |
| 8) The expert access to setting up fumigation procedures if needed |
| 9) Warehousing operators on standby 16 hours a day to facilitate the process, with forklifting services available |
| 10) The ability to provide bonded warehousing services if needed |
| 11) Our guarantee of 7-day free storage and our commitment to relatively favorable pricing |
| 12) Regular reports for you with the latest photos and details of your cargo received in our warehouse |
| Our Import and Export Customs Clearance Services Include: |
| 1) Assisting in the preparation of documentation required by the Customs |
| 2) Handling the pre-customs entry & customs clearance |
| 3) Importing and exporting on your behalf if you are not licensed |
| 4) Providing quarantine and fumigation services if needed |
| 5) Sampling your products for testing and inspection to ensure better compliance if needed |
| 6) Handling the verification of the HS code for your products |
| 7) Taking care of the relevant duties and taxes and filing the drawback claims for you |
| 8) Assuring you that we will try our best to minimize or even hedge the clearance delays |
| Our Basic Services |
| 1. Bringing together 15-plus years of handling air cargo, we provide excellent air freight services as always, with a relatively favorable pricing in Asia. |
| 2. We have offices in first-tier cities of China to handle international shipments, expanding our presence all over the world. |
| 3. We are responsible for consolidation and storage, with free warehousing for 7 days. |
| 4. We also provide packing and repacking services |
| 5. Quality control is offered as well. |
| 6. We deliver one-stop services in the forwarding industry, as represented by the door-to-door delivery service. All you need to do is order and wait. We take care of the rest. |
| 7. We will spare you the trouble of insurance. This is our field of expertise,too. |
| 8. We will prepare and submit the required documentation for you (Fumigation, Certification of origin, ect.) |
| 9. We keep your corporate information confidential when handling dropshipping. |
| 10. Sea freight services, courier services, and railway services are all included. |
| Freight Value-added Services |
| 1.Picking up goods from different suppliers, consolidating cargo in our warehouse and arranging door-to-door delivery. |
| 2.Inspecting the products and checking the supplier's credentials and qualifications. |
| 3.Providing the export license, navigating customs clearance, and handling relevant insurances. |
| 4.Providing daily shipment tracking reports, with ever-present care to your goods. |
| 5.We value confidentiality. Corporate information such as the true identity of the shipper/consignee is guaranteed to be protected from disclosure to others. |
| 6.We provide just-in-time feedback. Any inquiry from you will receive our prompt responses. |
| 7.We propose logistics solutions featuring multiple routing options, customized services and the competitive pricing. |
| 8.Follow-up services will be provided when goods arrive at the destination port. |
| Please provide us with your shipment details as below and contact us for the instant freight quote. |
| 1. Port of Loading/POL |
| Which port do you prefer to ship from China? |
| 2. Port of Destination/POD |
| Which port will you send your cargo to? |
| 3. Cargo Description |
| What is your cargo? Is there any hazardous material? Is there any battery product? Is it a branded product or not? |
| 4. Weight & Volume & Dimension |
| Give us complete and accurate information, so we can offer freight quotes for your reference. |
